Support
Contact us
Email info@hundomap.com. Tell us your device, the app version (in Account → About) and what happened. We reply within two working days, in English.
Hundo Pro and purchases
How do I restore my purchase?
iPhone or iPad: open Me → Restore purchases while signed in to Hundo, with the same Apple ID you bought Pro with. Pro is also tied to your Hundo account, so it follows you to every device where you sign in.
Android: there is nothing to restore from the store. Sign in to the same Hundo account you paid with and Pro appears. If it doesn't, pull to refresh on the Me tab or reopen the app.
Still not working? Email us from your account's address with the order number from your Apple receipt (it starts with "M") or your Mollie payment reference (it starts with "tr_").
How do I cancel my subscription?
Where you cancel depends on where you subscribed. Deleting the app doesn't cancel a subscription.
- iPhone or iPad (App Store): Settings → your name → Subscriptions → Hundo → Cancel Subscription. Deleting your Hundo account does not cancel it.
- Android (Mollie): open the paywall or Me in the app and choose cancel subscription, or email us from your account's address. Deleting your Hundo account also cancels it.
Pro stays active until the end of the period you've paid for. The lifetime plan is a one-time payment and has nothing to cancel.
Can I get a refund?
Refunds for App Store purchases are decided by Apple. Request one at reportaproblem.apple.com. We can't refund App Store purchases ourselves.
For Android payments made through Mollie, email info@hundomap.com from your account's address with your Mollie payment reference and we'll look at it.
What does Pro include, and what does it cost?
Unlimited pins, notes, collections and route plans, and Pro on all your devices when you're signed in. It costs $3.99 a week, $12.99 a year, or $29.99 once for lifetime access, in US dollars; the App Store or the Mollie checkout shows the local price. Finding things and marking them found are free without Pro. Details are in the terms.
Cheats
Do cheats disable trophies and achievements?
Some do. In GTA games, entering certain cheats turns off trophies and achievements for the rest of that game session. Hundo marks these codes with a warning. To be safe, save your game before using a cheat, and reload the save without cheating when you want trophies again.
The button sequence is for the wrong controller.
Choose PlayStation, Xbox or phone at the top of the Cheats tab. Hundo remembers your choice.
The map
Why are some markers approximate or missing?
GTA 6 comes out on November 19, 2026. Until then, the map is a pre-release layer we drew from official trailers and screenshots, so positions are best guesses and it's labeled pre-release. We never use leaked material.
From release day, our mapping crew checks markers in the game. Each marker shows whether it's verified and where the information came from. The map updates in the app without an app update.
A marker is wrong, or one is missing.
Email us the spot (a screenshot helps) at info@hundomap.com. Our crew checks every report. For a marker in the wrong place, include its name and what's wrong.
My finds disappeared.
Your finds are saved to your account, so they come back when you sign in on a new phone. If they're missing, check that you're using the same sign-in method as before (see "I can't sign in" below), then email us.
How does sync work?
Finds, favorites and notes are saved on your phone first and sent to your account when you're online, so the app works offline and catches up later. On another device, sign in with the same account and it pulls your progress. If two devices changed the same item, the most recent change wins.
My finds aren't showing up on my other device.
Check that both devices are signed in to the same account, are online, and have the app open for a moment. Pull to refresh on the Me tab. If it still doesn't match, email us the sign-in method you used on each device.
Signing in and your account
Do I need an account?
Yes. You sign in before you use the app. Your account syncs your progress between devices and keeps Pro on all of them. You can sign in with Apple (iPhone and iPad), Google, or your email address and a one-time code.
I can't sign in.
- Email code not arriving: check your spam folder and wait a minute. Codes expire after a few minutes; request a new one if needed.
- A new, empty account: you may have used a different sign-in method than last time. With Sign in with Apple and "Hide My Email", Apple gives each app its own address, so signing in with a different method can create a separate account unless the verified email matches.
- Still stuck: email us the address you used and the sign-in method.
How do I stop emails?
Use the unsubscribe link at the bottom of any email, or turn off Me → Notifications & email → Launch news and cheat alerts. Email updates are off unless you opted in.
How do I delete my account?
In the app: Me → Privacy & ads → Delete account. Without the app: see delete your account.
Privacy
Does Hundo show ads or track me?
Hundo doesn't show ads or use ad networks. You can switch usage analytics off in Me → Privacy & ads. More in the privacy policy.
Is Hundo made by Rockstar Games?
No. Hundo is an unofficial fan app, not affiliated with or endorsed by Rockstar Games or Take-Two Interactive. Please contact us, not them, about the app.